Warranty
All products on www.kratki.com are brand new, free from physical and legal defects and have been legally launched on the Polish market. The manufacturer gives a 5-year warranty on the proper functioning of the fireplace stove from the moment of its purchase. Fireplace grates and seals are covered by a guarantee for a period of 1 year from the time of purchasing the fireplace stove. The guarantee does not cover: heat resistant ceramics. The use of the fireplace stove, method of installation to the chimney, and operating conditions must be in accordance with the instruction manual.
Returns
A Customer being a Consumer, who has concluded the Sales Contract may rescind thereof within a period of 14 days without giving any reasons. The time limits run for the rescission of the Sales Contract shall commence at the time of acquiring the Goods by the Customer or a third party of their choice, other, however, than a carrier. The representations may be submitted in a form whose template has been published by the Seller at the Online Shop Website.