Warranty
All the products available at www.kratki.com are brand new, free from any physical or legal defects. The Producer grants a 2-year warranty from the moment of purchase of the gas heater for its reliable operation. The automatic gas steering system is covered with a 2-year warranty from the moment of the purchase of the device. The warranty shall not cover the glazing of the device. The application of the gas heater, the method and conditions of use must correspond with the manual.
Returns
A Customer who is a Consumer and who has signed a Sales Agreement has the right to withdraw from it within 14 days without giving any reason. The withdrawal period begins on the day the Customer or a third party indicated by the Customer (other than the carrier) takes possession of the goods. The declaration of withdrawal may be submitted using the form provided by the Seller, available on the Store’s Website at the following address: withdrawal form.