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Technical data
| EAN | 5903751260011 |
|---|
Documentation
Customer reviews
Warranty and returns
Warranty
All products on www.kratki.com are brand new, free from physical and legal defects and have been legally launched on the Polish market. The manufacturer gives a 5-year warranty on the proper functioning of the fireplace stove from the moment of its purchase. Fireplace grates and seals are covered by a guarantee for a period of 1 year from the time of purchasing the fireplace stove. The guarantee does not cover: heat resistant ceramics. The use of the fireplace stove, method of installation to the chimney, and operating conditions must be in accordance with the instruction manual.
Returns
In accordance with Article 16(c) of Directive 2011/83/EU, the right of withdrawal for distance contracts does not apply to goods made to the customer’s specifications or clearly personalized. This means that orders for such products cannot be returned. We kindly ask you to place orders for customized products carefully and thoughtfully, as they cannot be canceled or returned once submitted. If you have any questions or doubts before placing your order, please contact our customer service team for assistance.
