Warranty
All the products available at www.kratki.com are brand new, free from any physical or legal defects and have been legitimately introduced on the international market. The Producer grants a 2-year warranty from the moment of purchase of a biofireplace for its reliable operation. The purchaser of the biofireplace shall read the operating and assembly manual.
Returns
A Customer being a Consumer, who has concluded the Sales Contract may rescind thereof within a period of 14 days without giving any reasons. The time limits run for the rescission of the Sales Contract shall commence at the time of acquiring the Goods by the Customer or a third party of their choice, other, however, than a carrier. The representations may be submitted in a form whose template has been published by the Seller at the Online Shop Website.