Garanti
All products on www.kratki.com are brand new, free from physical and legal defects and have been legally launched on the Polish market. The manufacturer gives a 5-year warranty on the proper functioning of the fireplace stove from the moment of its purchase. Fireplace grates and seals are covered by a guarantee for a period of 1 year from the time of purchasing the fireplace stove. The guarantee does not cover: heat resistant ceramics. The use of the fireplace stove, method of installation to the chimney, and operating conditions must be in accordance with the instruction manual.
Returnerer
A Customer who is a Consumer who has signed a Sales Agreement can withdraw from it within 14 days without giving any reason. The deadline for withdrawal from the Sales Agreement starts at the moment the Goods are taken possession of by the Client or a third party indicated by the Client other than the carrier. The declaration can be made on a form, a sample of which has been placed by the Seller on the website of the Store at the address: withdrawal form.